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| Knowing the People Planning: some questions answered |
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| How is KPP different? |
| |  | the information and results relate to actual people and their needs, not 'planning norms' |
| | it is bottom-up, not top-down |
| | it produces 'can-do' tasks, not big worries |
| | KPP produces results not intentions - "six people got better housing", NOT, "a new accommodation policy was drafted for consultation" |
| | it's about tuning and adjusting - maintaining a garden not building a pyramid |
| | KPP uses the judgement of those who know |
| | has the power of grassroots agreement. |
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| How does KPP work? |
| | | Please see the page: KPP, the basics |
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| What makes KPP adaptable for my purposes: |
| | | it's a flexible planning method to explore what is important, now, to you |
| | you can aggregate some or all of the needs for some or all of the people who use your services |
| | it's best to start simply, get some hands-on experience, and improve with practice. |
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| What are the benefits of using KPP? |
| | | results for people can be measured |
| | numbers relating to people (these 20) are better than statistics (1%) - they focus action |
| | it shows what you do for people and how it's working for them… |
| | …instead of what you've got and how many times it's used |
| | everyone can see and understand outcomes for people - intentions realised |
| | it has more influence than persistent grumbles |
| | it shows that not all the pits are bottomless and helps settle priorities |
| | there's a regular account of the work done - and a history builds. |
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| Is KPP easy to use!! |
| | | yes - do it yourself and be your own experts |
| | no special research skills are required |
| | it's speedy and responsive |
| | it's flexible and addresses local needs |
| | you improve with experience! |
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| How soon can we start? |
| | Now, if you like! There's no need for a long preparation, you can start today. It's better if you |
| | | know the people - who are the long term users of your service? | |
| | know what you want to know about what happens to them |
| | have clinical involvement - or better still leadership |
| | have a stakeholder process to look at the results |
| | and KPP is better because you want to do it, but don't have to! |
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| | If you think you need more help or advice - ! |
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